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Contact us

Let us help you with any questions. We’re here serving Texans—in person. You can give us a call or stop by one of our offices to discuss your options or get your questions answered.

Services

Customer Service

1-888-423-7633

TTY: 1-800-735-2989

Monday - Sunday 7 am - 8 pm


Medicare Sales Agent

1-800-782-5068

TTY: 1-800-735-2989

Monday – Friday, 8 a.m. - 5 p.m.


Nurse Advice Line

1-877-505-7947

Available 24/7


Dental

Please note that you will not receive a physical Dental id card. Your benefits can be accessed at your dental provider using your 9-digit contract number.

For more information please contact MetLife:

MetLife Dental Information page

Enrollees can also  call MetLife at 1-800-942-0854.



Office locations

Georgetown Office

204 S. IH-35, Suite 100

Georgetown, TX 78628

1-512-930-6040


Temple Office

1206 West Campus Drive

Temple, TX 76502

1-254-298-3000


Waco Office

American Plaza

200 W. State Hwy. 6

Suite 300

Waco, TX 76712

1-254-756-8000