Medicare is mailing out new Medicare cards starting in April 2018. These are the red, white, and blue cards from The Centers for Medicare & Medicaid Services, not your SWHP member card.
Here are 10 things to know about your new Medicare card.
See “10 things to know about your new Medicare card" in Spanish, Korean, Chinese, Japanese, Vietnamese, or Arabic.
Most SeniorCare (Cost) patients will be covered by SeniorCare Advantage starting January 1, 2019. Learn more about the transition here.
The Vital Traditions HMO plan will end on December 31, 2018. Instead, Scott and White Health Plan offers a Medicare Advantage PPO in the North Texas area.
Check availability by service coverage area.
Scott and White Health Plan was recently recognized as one of the 2019 Best Insurance Companies for Medicare Advantage by U.S. News & World Report—making it one of only two Medicare providers in the state of Texas to be included on this prestigious list.
Our Commitment to provide our members with exceptional service and high-quality care is reflected by this recognition.
Service coverage area eligibility is, by law, based on your county of residence. We offer one or more plans for the following Texas counties:
Don't see your Texas County? Other Texas counties are outside our 2019 service coverage areas.
2018 SeniorCare (Cost) plans will automatically be transferred to the appropriate SeniorCare Advantage plans. See notices for details.
View available plans that start coverage before 1/1/2019.
Find the documents you need in your current plan's 2018 Plan Document Center
2018 SeniorCare (Cost) Plan Document Center
2018 Vital Traditions HMO Plan Document Center
2018 SeniorCare Advantage HMO Plan Document Center
2018 SeniorCare Advantage PPO Plan Document Center
You can submit your request for medical service coverage or appeal to the following:
Scott and White Health Plan 1206 West Campus Drive Temple, TX 76502 Fax Number: 1-800-626-3042 Customer Service Phone Number: 1-866-334-3141 (TTY 711)
You can submit your request for prescription drug coverage or appeal to the following:
Scott and White Health Plan MS-A4-102 1206 West Campus Drive Temple, TX 76502 Fax Number: 1-866-880-4532 Customer Service Phone Number: 1-866-334-3141 (TTY 711)
ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-866-334-3141 (TTY: 711).