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Ascension Providence made the decision to end their contract with Scott and White Health Plan effective Sept. 1, 2019, citing their organization’s access and growth strategies for the future. If you are currently under the care of one of their providers in the Waco area, you may continue care at the in-network benefit level through Aug. 31, 2019. For additional details and other resources, click here. If you have questions about how this may impact you, call us at 1-844-633-5325.
You may opt-in for SMS Text Notifications service by updating your preferences in the Member Portal. These steps show you how.
Scott and White Health Plan was recently recognized as one of the 2019 Best Insurance Companies for Medicare Advantage by U.S. News & World Report—making it one of only two Medicare providers in the state of Texas to be included on this prestigious list.
Our Commitment to provide our members with exceptional service and high-quality care is reflected by this recognition.
Service coverage area eligibility is, by law, based on your county of residence. We offer one or more plans for the following Texas counties:
Don't see your Texas County? Other Texas counties are outside our 2019 service coverage areas.
* Standard Medicare Part D redetermination (appeal) requests must be submitted in writing and cannot be initiated via phone. If you believe waiting 7 days for a standard Medicare Part D redetermination decision could seriously harm
the member's life, health, or ability to regain maximum function, you can ask for an expedited decision; expedited Medicare Part D redetermination requests can be initiated via phone.
ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-866-334-3141 (TTY: 711).