Check availability by service coverage area.
Complimentary phone evaluations are now available for BSW SeniorCare Advantage members. Click here for more information.
The new MyBSWHealth 24/7 member portal experience is live. Learn more here.
We care about the health and well-being of all of our members and are committed to keeping you informed. Click here for more information.
New starting November 11, 2020, a no-cost kidney care program for Medicare Advantage members living with late-stage chronic kidney disease (CKD) or end-stage renal disease (ESRD). Find out more.
Scott and White Health Plan is waiving member cost-sharing for care related to COVID-19, which includes testing, telehealth services, outpatient office visits and inpatient hospital stays.
You may opt-in for SMS Text Notifications service by updating your preferences in the Member Portal. These steps show you how.
* Standard Medicare Part D redetermination (appeal) requests must be submitted in writing and cannot be initiated via phone. If you believe waiting 7 days for a standard Medicare Part D redetermination decision could seriously harm the member's life, health, or ability to regain maximum function, you can ask for an expedited decision; expedited Medicare Part D redetermination requests can be initiated via phone.
ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-866-334-3141 (TTY: 711).