Check availability by service coverage area.
Complimentary phone evaluations are now available for BSW SeniorCare Advantage members. Click here for more information.
The new MyBSWHealth 24/7 member portal experience is live. Learn more here.
We care about the health and well-being of all of our members and are committed to keeping you informed.
Click here for more information about the vaccine.
Click here for more information about your benefits during the COVID-19 pandemic.
Click here for ways to help protect yourself from COVID-19 fraud, waste and abuse schemes.
Scott and White Health Plan is waiving member cost-sharing for care related to COVID-19, which includes testing, telehealth services, outpatient office visits and inpatient hospital stays.
For 2021 benefits information, call a licensed insurance sales representative. 1-800-782-5068 (TTY: 711)
* Standard Medicare Part D redetermination (appeal) requests must be submitted in writing and cannot be initiated via phone. If you believe waiting 7 days for a standard Medicare Part D redetermination decision could seriously harm the member's life, health, or ability to regain maximum function, you can ask for an expedited decision; expedited Medicare Part D redetermination requests can be initiated via phone.
ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-866-334-3141 (TTY: 711).