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Search doctors, urgent care centers, hospitals and more.

Find a Provider

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2018 SeniorCare (Cost) Plan Documents and Resources

Find the information you need right here

Here are a variety of resources and plan materials to help you get the most out of SeniorCare (Cost) and Medicare.

Have questions?

Call Customer Service at 1-866-334-3141

TTY: 711

Monday - Sunday 7 am to 8 pm

Our Mailing Address

Scott and White Health Plan 1206 West Campus Drive Temple, TX 76502

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Log Into Your Account

Print your ID card. View copays, deductibles and claims.
Create an Account

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From Our CEO: Update on Medicare Cost Plans

Our CEO, Jeff Ingrum, talks about upcoming changes to SeniorCare (Cost) plans. Good news! No impacts to members this year.

Watch video.

Learn about 2019 Medicare options at MyGuideSWHP.com.

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Get personalized strategies for a healthy life.

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Plan Directories and Search Tools

Search or browse the directories and directory search tools for SeniorCare (Cost) HMO plans. Not all directories and tools apply.

View the directory of all pharmacies participating in this plan.

Pharmacy Directory

(Updated 9/1/2018)

View the directory of all medical providers participating in this plan.

Provider Directory

(Updated 9/1/2018)

Want a paper version? You can have one or more printed plan booklets mailed to your residential address.

Request a Printed Directory Mailing

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Evidence of Coverage

New members and visitors can view the 2018 Evidence for each available SeniorCare (Cost) plan. Since Cost plans do not require Part D Drug Coverage, the Cost plan can stand by itself, or with your choice of Part D Coverage, at an additional monthly premium.

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Pharmacy Directory

Pharmacy Directory (Updated 9/1/2018)

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Pharmacy Information

Drug Coverage Requests and Appeals & Complaints

How to ask for a prescription drug coverage or request an appeal for a service.

Medicare Coverage Requests

How to ask for a medical coverage or request an appeal for service.

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This information is not a complete description of benefits. Call 1-800-782-5068 (TTY: 711) for more information.

Out-of-network/non-contracted providers are under no obligation to treat plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

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