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2018 Vital Traditions HMO Plan Documents and Resources

Find the information you need right here

Here are a variety of resources and plan materials to help you get the most out of Vital Traditions HMO and Medicare.

Have questions?

Call Customer Service at 1-866-334-3141

TTY: 711

Monday - Sunday 7 am to 8 pm

Our Mailing Address

Scott and White Health Plan 1206 West Campus Drive Temple, TX 76502

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Log Into Your Account

Print your ID card. View copays, deductibles and claims.
Create an Account

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Get personalized strategies for a healthy life.

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Vital Traditions HMO Plans

Members can get personalized plan information, easily and directly, by logging into the Member Portal.

Once enrolled in the plan, you can quickly register for Member Portal access.

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Plan Directories and Search Tools

Directories and directory search tools for Vital Traditions Advantage HMO plan.

View the directory of all pharmacies participating in this plan.

Pharmacy Directory

(Updated 9/1/2018)

View the directory of all medical providers participating in this plan.

Provider Directory

(Updated 9/1/2018)

Want a paper version? You can have one or more printed plan booklets mailed to your residential address.

Request a Printed Directory Mailing

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Annual Notice of Change

Current members can view yearly plan changes with your 2018 Evidence of Coverage all-in-one document.

Vital Traditions HMO

Evidence of Coverage

New members and visitors can view the 2018 Evidence of Coverage.

Vital Traditions HMO

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Pharmacy Directory

Pharmacy Directory (Updated 9/1/2018)

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Pharmacy Information

Drug Coverage Requests and Appeals & Complaints

How to ask for a prescription drug coverage or request an appeal for a service.

Medicare Coverage Requests

How to ask for a medical coverage or request an appeal for service.

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This information is not a complete description of benefits. Call 1-800-782-5068 (TTY: 711) for more information.

Out-of-network/non-contracted providers are under no obligation to treat plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

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