Contact us
Let us help you with any questions. We’re here serving Texans—in person. You can give us a call or stop by one of our offices to discuss your options or get your questions answered.
Services
Customer Service
1-888-423-7633
TTY: 1-800-735-2989
Monday - Sunday 7 am - 8 pm
Medicare Sales Agent
1-877-845-3903
TTY: 1-800-735-2989
Monday – Friday, 8 a.m. - 5 p.m.
Nurse Advice Line
1-877-505-7947
Available 24/7
Dental
Please note that you will not receive a physical Dental id card. Your benefits can be accessed at your dental provider using your 9-digit contract number.
For more information please contact MetLife:
MetLife Dental Information page
Enrollees can also call MetLife at 1-800-942-0854.
Office locations
Georgetown Office
204 S. IH-35, Suite 100
Georgetown, TX 78628
1-512-930-6040
Temple Office
1206 West Campus Drive
Temple, TX 76502
1-254-298-3000
Waco Office
American Plaza
200 W. State Hwy. 6
Suite 300
Waco, TX 76712
1-254-756-8000