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Contact Us


Contact Us

Let us help you with any questions. We're here serving Texans.

You can give us a call to discuss your options or get your questions answered.

Not Yet a Member? Are You a Member?

Nurse Advice Line

1-877-505-7947 Available 24/7

Not Yet a Member?

Discover your options. Call a licensed insurance sales representative.


TTY: 711

Monday — Friday, 8 am — 5 pm


MetLife at 1-800-942-0854

Please note that you will not receive a physical Dental ID card.

Your benefits can be accessed at your dental provider using the first 9 digits of your Member contract number.

Get More Information on the MetLife Dental Information page

Medicare Member Support

Current SWHP Medicare plan members can call Customer Service for assistance.


TTY: 711

Monday — Sunday

7 am — 8 pm

Want to become a member or hear your options? A licensed sales representative can assist you.


TTY: 711



Scott and White Health Plan Address

  • Scott and White Health Plan
  • 1206 West Campus Drive
  • Temple, TX 76502
  • Fax: 1-254-298-3086